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This guide is about Gateway recovery disks for the following versions of Windows: Windows XP, Windows Vista, Windows 7 and Windows 8.
A recovery disk is also known as a restore disc, repair disc, boot disc or rescue disk.
Gateway Computers acquired eMachines Computers in 2004 and, in 2007, Gateway Computers was acquired by Acer.
If you have a computer from Acer, follow the Acer Recovery Disk guide instead.
If you have a computer from eMachines, follow the eMachines Recovery Disk guide instead.
Looking for a recovery disk for Gateway?Download Easy Recovery Essentials, our recovery and repair disk for Gateway computers.
Contents
2 Create recovery disks for Gateway with Gateway Recovery Center
3 Restoring a Gateway computer
3.2 Restore Windows Vista
3.3 Restore Windows 7
3.4 Restore Windows 8
4 More Information
Download alternative recovery disk for Gateway
If the recovery partition of your computer is corrupt or damaged, consider downloading Easy Recovery Essentials, that it’s compatible with Gateway computers running Windows XP, Vista, 7 and 8.
Easy Recovery Essentials works for any Gateway model and it’s compatible with the following Windows versions:
Microsoft Windows 8 (read more on our Windows 8 Recovery Disk and Repair Disc Download article)
Microsoft Windows 7 (read more on our Windows 7 Recovery Disk and Repair Disc Download article)
Microsoft Windows Vista (read more on our Windows Vista Recovery Disk and Repair Disc Download article)
Microsoft Windows XP (read more on our Windows XP Recovery and Repair Disk article)
Microsoft Windows Server 2003, 2008 and 2012 (read more on our Windows Server 2008 and 2012 Recovery Discs Download article)
You can burn Easy Recovery Essentials directly to a CD, DVD or a USB flash drive and use its Automated Repair function to automatically find and fix boot errors.
Note: Easy Recovery Essentials can not be used to install or reinstall Windows.
Create recovery disks for Gateway with Gateway Recovery Center
The Gateway Recovery Management software
Your computer runs the Acer software if it looks like this:
Gateway computers shipped after November, 2004 have a backup solution called Gateway System Recovery.
This solution is a recovery partition stored on your computer’s hard drive that can be used to restore Windows. Using this partition, you can also create a set of recovery disks in case the partition becomes damaged or corrupt.
Your computer may still have a recovery partition intact (undamaged or uncorrupted) that can be used to restore your computer to its factory conditions. You can check if the partition is still intact by:
Restarting your computer
When the Gateway logo appears, press the Alt (the left key) and F10 keys during the boot process
Create the recovery disk in Windows XP
Windows XP users can create the recovery disks for Gateway computers by following these steps.
Make sure your CDs are “CD-R” and not “CD-RW”. If you plan to use DVDs, they must be “DVD-R” and not “DVD-RW” or “DVD+RW”.
Power on the computer
Go to Start > All Programs
Find the System Recovery folder
Click on Create My Drivers-Applications CD(s)
Click Burn ISO when the “Do you want to burn the created ISO images or just having them placed in a folder of your choice” message appears
At the Recovery CD/DVD Creator screen, click Start Creation
Gateway Recovery CD/DVD software
The software will let you know how many CDs or DVDs you need to complete the process
Choose what type of media you plan to use – CD or DVD – by selecting the respective option.
Example: Select “Number of DVDs required: 1” if you plan to use DVD as a recovery media.
Insert your first blank media in the optical drive
Click OK
Wait for the process to finish
When the software program prompts you to insert the next blank disk, do so
When the “The Recovery ISO Image has been created successfully” message appears, remove the last disk from the optical drive
Click OK
Label the recovery disks and keep them safe!
Create the recovery disk in Windows Vista
Windows Vista users can create a recovery disk using the Gateway Recovery Centre software program by following these steps.
Your Windows Vista may run the Gateway Recovery Management software and not the Gateway Recovery Centre software version. If so, follow the instructions from Windows 7.
These steps will create a backup copy of your system’s drivers and application and will not include a copy of your Windows Vista. You can reinstall Windows Vista using the backup media (the original Windows Vista media).
Turn on your computer
Go to Start and then to All Programs
Find a Gateway Recovery Center folder and click on the Gateway Recovery Center item
If Windows Vista’ User Account Control (UAC) dialog appears, click Continue or Yes
When the Welcome to Gateway Recovery Center appears, click on Applications and Drivers external media
Gateway Recovery Centre in Windows Vista
Click Next
Make sure the Create system recovery discs option is selected and then click Next
Insert a blank CD or DVD in the optical drive. The software will notify you how many CDs or DVDs you will need to complete the processing, depending if you are using a CD or a DVD.
Select I have enough discs, continue with this type of media and click Next
Wait for the process to finish
When the Congratulations screen appears, click Next
Create the recovery disk in Windows 7
Windows 7 users can create the set of recovery disks using the Gateway Recovery Management software. Follow these instructions.
Turn on your computer
Go to Start and then to All Programs
Find a Gateway folder
Click on Gateway Recovery Management
Select Create factory default disc
Gateway Recovery Management in Windows 7
At the Create Backup Disc screen, insert your first blank CD or DVD and make sure the optical drive is selected at the “Burn to” item. The software will let you know how many CDs and DVDs you need, if you plan to use either a CD or a DVD
Click Start
The software will prompt you to insert the next blank CD or DVD to continue the process
Insert a new blank media and click OK
When the process is complete, click OK to exit the software program
Create the recovery disk in Windows 8
Windows 8 users can use a USB flash drive to create a recovery disk for Gateway computers using the Gateway Recovery Management software program. The instructions are below.
This action will remove all personal files from your USB flash drive.
Press the Windows key and Q
Type “recovery” when the search field appears
When the first search results appears, click on Gateway Recovery Management
Select Create Factory Default Disc
Click on Create Factory Default Disc
Select Copy content from the recovery partition to the recovery drive
Click Next
Select the USB flash drive to use as a recovery media from the list. You can also use DVDs as a recovery media
Click Next
Click Create
If you are being asked to delete the recovery partition from your computer, click No
Restoring a Gateway computer
Users of Gateway computers can restore the system either by booting into Windows and use the installed recovery software, use the recovery partition from Gateway or use the recovery disks created with the software program.
Restore Windows XP
Windows XP can be restored using the recovery disks created for your Gateway computer by following these instructions.
All personal files will be deleted during the restore process. Backup your files before you continue!
Remove any USBs, printers, cameras etc. connected to your computer
Insert the first recovery disk in the optical drive
Boot your computer
When the following message appears, hit R:
Hit R again when the following message appears to boot into Gateway System Recovery: (Note: Some recovery disks may not have a F option)
When the System Restore Options screen appears, choose Full System Restore (Destructive)
Click Next
Click Yes when the Format and Recover dialog appears with the following message:
When the software prompts you to insert the next recovery CD, do so. The prompt message is usually “Please insert System Restore CD #2 now” and so on for each recovery CD created.
When the restore process is done, click Restart
The confirmation message is: “System Restore finished. Restart the PC and remove the CD when the PC boots up“.
After your computer boots, remove the CD from your optical drive
Windows XP should now boot with the Installing Devices screen first
Restore Windows Vista
Windows Vista users can restore their Gateway computer by following these instructions.
If you are able to boot into Windows Vista
If you are able to boot into Windows Vista and have the Gateway Recovery Center software program, follow these instructions:
Power on your computer
Click on Start > All Programs
Find the Gateway Recovery Center folder
Click on Gateway Recovery Center
If the User Account Control dialog appears, click Continue or Yes to allow the software program to make the necessary changes
At the Welcome to Gateway Recovery Center screen, choose Recovery
Select Recovery from this list
Make sure Yes, restart my computer now is selected
Click Next
Your computer will now reboot into Windows Recovery Environment (WinRE) from which you can choose multiple utilities: Startup Repair, System Restore etc.
If your recovery partition is intact, the last item in the System Recovery Options window should be “Recovery Manager” which you can use for your Gateway computer.
Click on Recovery Manager item from the screen, if this item is available, and follow any wizard instructions to restore Windows Vista
The Gateway Recovery Manager item at System Recovery Options
The following steps apply if Recovery Manager is available
When Gateway Recovery Center opens, click Next
Select Full factory recovery and then click Next
At the “Are you sure you want to continue” screen, select Yes and click Next
This action erases all your personal data. Backup your files!
Wait for the process to finish. When the Recovery is complete screen appears, click Finish
If the System Recovery Options screen appears again, click Restart to restart the computer
Follow any installation wizard instructions to setup Windows Vista again
If you can’t boot into Windows Vista
If your recovery partition from Gateway is undamaged and you can’t boot into Windows Vista, you can follow these steps:
Remove any external devices from your computer, except your mouse and your keyboard
Remove any CDs, DVDs or USBs from your computer
Turn on your computer
When the Gateway logo appears, hit F8 multiple times
The Advanced Boot Options screen should appear:
Advanced Boot Options in Windows Vista on a Gateway
Use your up and down arrow to highlight (select) the Repair Your Computer option
Once selected, hit Enter
Select your keyboard layout
Click Next
Login as Administrator and then click OK. If you don’t have an “Administrator” account, use any account that has administrative rights to the system.
At the System Recovery Options window, select Recovery Manager:
The Gateway Recovery Manager item at System Recovery Options
When Gateway Recovery Center opens, click Next
Select Full factory recovery
Click Next
At the “Are you sure you want to continue” screen, select Yes and click Next
This action erases all your personal data permanently. Backup your files!
Wait for the process to finish
When the Recovery is complete screen appears, click Finish
The System Recovery Options screen may appear again. If so, click Restart.
Your computer will restart and your Windows Vista begins the reinstallation process
Follow any installation wizard instructions to setup Windows again
If you have a Gateway recovery disk
If you have a recovery disk for Windows Vista already created, follow the wizard instructions after doing these steps:
Turn on your computer
Insert the first recovery disk in the optical drive
Restart your computer
Hit F12 to open the boot menu
Use your up and down arrow keys to select the CD-ROM/DVD item. This would boot from the recovery disk you inserted in the optical drive.
Hit Enter
Follow the wizard instructions to restore the system
The above steps should boot your computer into the recovery software program made by Gateway for Windows Vista users. Follow any instructions given by the wizard to restore your computer to factory conditions.
Restore Windows 7
Windows 7 users can restore the system by following these instructions.
If you can boot into Windows 7
If you can still boot into Windows 7, follow these steps:
Power on your computer
Go to Start > All Programs
Select Gateway Recovery Management from the Gateway folder
When Gateway Recovery Management opens, select the Restore tab:
Select Restore system to factory default
Confirm the action by clicking Yes at the Confirm Restoration window
The restore process erases all your personal files. Backup your files!
Click Start
Click OK
When the recovery process has finished, the software prompts you to restart the computer. Click OK to do so.
Follow the wizard instructions to setup Windows 7 again.
If you can’t boot into Windows 7
If your Gateway recovery partition is still intact and you can’t boot into Windows:
Power on your computer
Press the following combination of keys at boot: Alt and F10
The Gateway Recovery Management software should load
Select Restore system from factory default
The restore process erases all your personal files. Backup your files!
Click Next
Wait for the process to finish
If a wizard appears: follow the wizard instructions to setup Windows 7 again
If you have the Gateway recovery disk for Windows 7
If you have the Gateway recovery disks created for Windows 7, follow the steps below.
Turn on your computer
Insert the first recovery disk in the optical drive
Restart your computer
During the startup process, hit F12 to open the boot menu
Use your up and down arrow keys to select the CD-ROM/DVD item to boot from the recovery disk
Hit Enter
Follow the wizard instructions to restore your system
Restore Windows 8
Users of Windows 8 can restore the operating system using the built-in Gateway Recovery Management software.
This action restores the computer to the original factory configuration. This erases all your personal data. Backup your files!
If you can boot into Windows 8
These instructions apply if you are able to boot into Windows 8. If not, follow the next set of instructions.
Power on your computer
Press the Windows key and C to open the Search Charm of Windows 8
Click on Search and start typing “recovery“
When the first results appear, click on Gateway Recovery Management
Click on Restore Factory Settings (at the Restore tab)
Go to the Restore tab
Click Next
Select Fully clean the drive option
Click Reset
Your computer will now restart and begin the restore process. It may restart again, once the process is done.
Gateway Laptop Drivers Windows 7
If you can’t boot into Windows 8
If you are not able to boot into Windows 8, but have the USB recovery created (using the Gateway Recovery Management software), follow these instructions:
Power off your computer
Insert recovery USB flash drive you create with Gateway Recovery Management software
Power on your computer
Press F2 to enter BIOS, as soon as your computer boots. If you have a desktop computer, you may need to press Del and not F2.
Go to the Boot tab from the BIOS screen using the left and right arrow keys
In the Boot tab screen, you need to find a “USB HDD” item from the list and highlight it by using the up and down arrow keys. USB HDD should be your plugged-in recovery media.
Once you selected (highlighted) USB HDD, press F6 to move it at the top of the list. You may need to press F6 multiple times to move it at the top of the list.
When USB HDD is at the top of the list, navigate to the Exit tab using your left and right arrow keys
Select (or highlight) Exit Saving Changes using your up and down arrow keys
Hit Enter
Make sure [Yes] is selected at the dialog screen
Hit Enter
Your computer will reboot and boot into Windows 8
Select a keyboard language
Click on Troubleshoot
Click on Reset your PC
Click Next to confirm the action
This action will erase all your personal files. Backup your files before proceeding!
Choose Windows 8 from the list
Select “Yes, repartition the drives” if you no longer have the recovery partition from Gateway to reinstall it. Otherwise, select “No, keep the existing partitions“.
Select Just remove my files or Fully clean the drive. The last option takes longer, but cleans the entire drive. Fully clean the drive is recommended.
Click Reset
The restore process will start
Once this is complete, at the Choose an option screen, remove the recovery USB.
Click Continue
Follow any instructions from the wizard screen to setup Windows 8 again
If you don’t have a Gateway recovery USB
Gateway Drivers For Windows 7
If you don’t have the recovery USB created for the Gateway computer, follow these instructions.
These instructions should work if your Gateway recovery partition is intact. If not, consider downloading an alternative recovery disk for Gateway, if your computer is displaying boot errors.
Our recovery and repair disk’s Automated Repair function can automatically find and fix boot errors. Download recovery disk for Gateway from here.
Restart your computer
When the PC logo appears, press the Alt (the left key) and F10 keys
When the Recovery Management software appears, select what kind of restore you want: Restore Operating System to Factory Defaults or Restore Operating System and Retain User Data.
If the Recovery Management software program is branded as “Acer eRecovery Management”, even if your computer is from Gateway: Gateway was acquired by Acer in 2007. Your computer may use the software from Acer. Follow our guide from Acer recovery disks.
Select Restore Operating System to Factory Defaults and read the Notice screen
Click Next
Wait for the restore process to finish. Once it is complete, your Windows should load again by reinstalling the drivers and configuring itself.
More Information
Support Links
Easy Recovery Essentials for Windows – our repair and recovery disk. It’s an easy-to-use and automated diagnostics disk. It’s available for Windows 8, Windows 7 and Windows Vista. It’s also available for Windows XP and Windows Server.
Read more at Windows Recovery Disks.
The NeoSmart Support Forums, member-to-member technical support and troubleshooting.
Get a discounted price on replacement setup and installation discs: Windows XP, Windows Vista, Windows 7, Windows 8.
Applicable Systems
Gateway Support Drivers Windows 7 Gratuit
This Windows-related knowledgebase article applies to the following operating systems:
Windows XP (all editions)
Windows Vista (all editions)
Windows 7 (all editions)
Windows 8 (all editions)
Windows 8.1 (all editions)
Windows Server 2003 (all editions)
Windows Server 2008 (all editions)
Windows Server 2012 (all editions)
Gateway Support Drivers Windows 7 32 Bit Download
Applicable Models (Gateway)
This Gateway-related knowledge base article applies to the following computer models: